Effective Date: 19th October 2023
1. Introduction
Welcome to Pet Deli ("we," "our," or "us"). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our website petdeli.au (the "Website") and the services offered through the Website.
2. Information We Collect
2.1. Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, billing information, and other similar information when you make a purchase, create an account, or contact us.
2.2. Payment Information: We collect payment information, including credit card details, when you make a purchase through our Website. This information is securely processed by our payment service provider and is not stored by us.
2.3. Usage Information: We may collect information about your interactions with the Website, such as your IP address, browser type, operating system, referral URLs, and other usage data. We may also use cookies and similar tracking technologies to collect information about your online activities.
3. How We Use Your Information
3.1. To Provide Services: We use your personal information to provide you with the products and services you request, including order processing, shipping, and customer support.
3.2. Marketing and Communication: We may use your information to send you promotional emails, newsletters, and updates about our products and services. You can opt-out of these communications at any time.
3.3. Analytics and Improvement: We use usage information to analyze trends, improve the Website, and tailor our services to your needs.
4. Disclosure of Your Information
4.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing our services, including payment processors, shipping companies, and marketing providers.
4.2. Legal Compliance: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.
5. Your Choices
5.1. Access and Correction: You have the right to access and correct your personal information. You can do so by logging into your account or contacting us.
5.2. Marketing Preferences: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us.
6. Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee its absolute security.
7. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on the Website.
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Pet Deli
1/788 Marion Road
Marion SA 5043
0402 084 353
